Account & Platform Setup Services
Standardized employee onboarding procedures, user account creation, email alias setup, 2FA guidance, and offboarding access revocation checklists.
Structured IT Onboarding & Access Control
When new employees join your organization, setting up their user accounts, email mailboxes, software permissions, and hardware access quickly and accurately sets the tone for their productivity. Conversely, when employees depart, revoking access cleanly protects company assets.
TM Assistance Services manages standardized onboarding and offboarding workflows for your team across Google Workspace, Microsoft 365, Slack, CRM software, and internal platforms.
Core Onboarding & Account Capabilities
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Employee IT Onboarding Packages: Creating standard account bundles based on department (Sales, Operations, Finance, Support) so new hires receive correct access on day one.
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Clean Offboarding Access Revocation: Executing offboarding checklists: disabling user logins, transferring Google Drive/OneDrive files to managers, and reallocating software licenses.
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Email Alias & Distribution Group Setup: Creating team email groups (sales@company.com, support@company.com) and configuring alias routing.
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Multi-Factor Authentication (2FA) Guidance: Assisting team members with configuring authenticator apps (Google Authenticator, Microsoft Authenticator) for secure logins.
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Access Rights Normalization: Conducting quarterly user account audits to remove orphan accounts and update modified roles.
Onboarding & Offboarding Lifecycle
HR Request
HR or hiring manager submits new hire or departure form.
Account Bundle
Provisioning email, SaaS tools, and workstation permissions.
User Handover
Delivering secure login instructions and 2FA onboarding guide.
Access Log
Updating internal team user directory and asset logs.